Astramía Counselling
Operated by Lina Gabbaoan

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These Terms & Conditions (“Terms”) govern your use of www.linagabbaoan.com and www.astramiacounselling.com, and your engagement with services provided by Astramía Counselling. By visiting this website, booking a session, or engaging in any service, you agree to the Terms outlined below.

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1. Nature of the Services

Astramía Counselling provides non-clinical, trauma-informed psychosocial counselling and emotional support.

Areas of support may include:

• Migration-related stress and adjustment

• Cross-cultural and intimate relationship challenges

• Emotional recovery after psychologically harmful or unsafe dynamics

• Support for expats, students, mothers, and individuals navigating life transitions

Services are supportive and preventive in nature and are not a substitute for:

• medical or psychiatric treatment

• psychological diagnosis

• crisis or emergency intervention

Where appropriate, clients are supported in seeking care through their GP or other qualified healthcare professionals.

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2. Bookings & Payment

• Sessions must be booked in advance via the scheduling platform or by email.

• Payment is due before the session, unless otherwise agreed in writing.

• Accepted payment methods include: [insert methods, e.g. iDEAL, bank transfer].

• Packages or session bundles are non-refundable once partially used, unless otherwise required by law.
   

3. Cancellation & Rescheduling Policy

• Sessions may be cancelled or rescheduled up to 24 hours in advance without charge.

• Late cancellations or missed appointments may be charged in full.

• Exceptions may be considered in cases of illness or emergency, at the practitioner’s discretion.
   

4. Confidentiality

All information shared during sessions is treated as confidential, in accordance with GDPR / AVG and professional ethical standards.

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Confidentiality may be breached only when:

• there is a serious and immediate risk to the client or others

• disclosure is required by law

• the client provides explicit written consent

 

Where possible, disclosure will be discussed with the client in advance.

 

5. Client Responsibilities

By engaging in services, clients agree to:

• attend sessions sober and mentally able to participate

• take responsibility for their own well-being between sessions

• engage respectfully and within agreed boundaries

 

Astramía Counselling reserves the right to suspend or end services if safety, ethical boundaries, or mutual respect cannot be maintained.

 

6. Professional Boundaries

Astramía Counselling:

• does not diagnose mental health conditions

• does not prescribe medication

• does not provide emergency or crisis services

 

Clients experiencing acute distress or crisis are encouraged to contact their GP, emergency services (112), or appropriate crisis support services.

 

7. Intellectual Property

All content on this website and materials shared during sessions — including texts, worksheets, guides, and branding — are the intellectual property of Lina Gabbaoan / Astramía Counselling, unless stated otherwise.

Materials may be used for personal use only and may not be copied, distributed, or sold without prior written permission.

 

8. Limitation of Liability

Participation in services is voluntary.

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Astramía Counselling is not liable for:

• personal, emotional, relational, or life decisions made by clients

• outcomes resulting from the use of services or website content

 

Nothing in these Terms limits liability where such limitation is not permitted under Dutch law.

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9. Governing Law

These Terms are governed by the laws of the Netherlands.

Any disputes will be subject to the jurisdiction of the Dutch courts.

 

10. Changes to These Terms

Astramía Counselling reserves the right to update these Terms at any time.

The most current version will always be published on this website. Continued use of services constitutes acceptance of updated Terms.

 

11. Contact Information

For questions regarding these Terms or the services provided, please contact:

 

Lina Gabbaoan
📧 contact@linagabbaoan.com
📍 Groningen, The Netherlands